Analyst
Claude
Q3 Performance· cited from 6 sourcesAnswered by Claude
Revenue · Q3RM 512k+12% vs Q2
Refund rate2.1%−0.4pp vs Q2
Win rate34%+5pp vs Q2
Avg deal sizeRM 42k+8% vs Q2
Revenue by monthRM ’000
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CITED ANSWER
Why did refunds drop in Q3?
Refund rate fell to 2.1% after Q2’s move to a 30-day pro-rated window. Enterprise accounts drove most of the drop.
MSA · Section 4.2Refunds · Q3 board